Please note that we have two night minimum stay requirement on weekends, and three nights during Tanglewood season. Selecting less than the minimum number of nights can make a room appear to be unavailable. However, we make exceptions to this depending upon circumstances, so call us at 413-232-4600 / 877-385-2484 (toll free) if the minimum stay presents a problem for you.
RATES: Use of cot or sleep sofa is an extra $25. Stays of 4 or more nights are at reduced rates.
DEPOSITS: A 50% deposit (100% for one-night stays) is required at the time the reservation is made.
CANCELLATION POLICY: If you cancel more than 14 days before the reserved date, a refund will be issued less a $25 service charge per room. If you cancel within 14 days of the reserved date, your deposit will be refunded, less a $25 service charge, if we can rebook the room. (If no deposit was made, guests will be responsible for 50% of the total bill if we can’t rebook). Guests who check out before the last day of the reservation will be required to pay for the days reserved in full, unless we can rebook the room.
MINIMUM STAY: Two night minimum on weekends November – June, and three nights on weekends July – October. However, we make exceptions to this depending upon circumstances, so call us if the minimum stay presents a problem for you.
CHECK-IN & CHECK-OUT: Check-in time is anytime after 3 PM and Check-out time is anytime before 11 AM. These times are flexible if we are not too full.
PETS: Pet fee is $15/stay. Guests must ensure that their pets do not disturb
other guests, and that all droppings are discarded in the flip-top container outside your door. Dogs are not to go outside your room without a leash. If you
plan to leave your pets alone in your room while you are out, you must agree to stay within cell phone range so we can have you take care of any problems that may arise.
We recommend Megan at 508-439-9657 for all types of pet sitting services. Another option is the Berkshire County Pet Sitters Network at 413-243-3040. Guest will be responsible for any pet-related damages that occur.
BREAKFAST: We provide a healthy breakfast in your room every day. This is a combination of muffins, bagels, croissants, granola, yogurt, quiche, or fruit salad, depending upon the day or your special preferences. We also include a variety of coffees, teas and hot chocolate, milk and juice.
If you have any food preferences, allergies or restrictions, let us know at least 24 hours before arrival. As there are several breakfast establishments within walking distance, guests can choose to eat there rather than us providing breakfast. We can reduce reduce your room rate if you choose this option, but we will also need 24 hours notice.